Enhancing patient communication via the NHS App

We are excited to share key updates regarding the integration of Patients Know Best (PKB) with the NHS App’s Notifications & Messages (N&M) feature, designed

Development Update: The Patients Know Best (PKB) Population Health Management (PHM) Engine

In June we are introducing the first version of our Population Health Management (PHM) Engine. This tool is designed to benefit both healthcare providers and patients. It can be used to identify specific patient cohorts for strategic clinical planning and to deliver automated, personalised guidance directly to patients.

Development update: GP data for any adult in England

Any adult in England can now add to their PKB record a copy of the data the GP has released to the patient. We are proud to have done this across all of England’s GP surgeries. The integration gives patients more control over their health information and better sharing between healthcare providers. Better sharing improves care co-ordination, reduces the risk of medical errors, and ultimately leads to better health outcomes for patients.

Development update:  From Consultations to Questionnaires – User Interface Update

We are updating the Consultations user interface as part of our transition to advanced questionnaires. Organisations using our existing Consultations feature will benefit from an

Development Update – Adding SMS functionality to Patients Know Best

Patients Know Best (PKB) is adding text message (SMS) functionality next month. In a phased approach, we will start by sending SMS messages to unregistered

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