Working with our users to design a new display for test results

Processing almost 4 million test results per week, the test results page is one of the most visited pages in Patients Know Best (PKB). The

Leicester medical school use of PKB 2016 interview with Dr Ron Hsu

The day I met Dr Ron Hsu was a difficult one. I remember a room full of doctors criticising PKB. Here’s how Ron remembers it: