We are excited to share key updates regarding the integration of Patients Know Best (PKB) with the NHS App’s Notifications & Messages (N&M) feature, designed
Category: Letters
Development Update – Adding SMS functionality to Patients Know Best
Patients Know Best (PKB) is adding text message (SMS) functionality next month. In a phased approach, we will start by sending SMS messages to unregistered
Using business intelligence to maximise customer impact
We have introduced a new reporting functionality, giving our customers detailed business intelligence about their roll-out. In this blog, we give you a preview of
PKB goes live with home mass registration
In May, PKB’s first customer went live with mass registration through home letters. This is part of PKB’s letter-savings program: when patients switch receiving letters