Enhancing patient communication via the NHS App

We are excited to share key updates regarding the integration of Patients Know Best (PKB) with the NHS App’s Notifications & Messages (N&M) feature, designed

A DECADE ON G-CLOUD:  DELIVERING PERSONAL HEALTH RECORDS AT SCALE

The first population-wide personal health record (PHR) contract was the G-Cloud contract of Patients Know Best in 2015.16 hospitals, 400 GP surgeries, 2.4 million people

Development Update – Adding SMS functionality to Patients Know Best

Patients Know Best (PKB) is adding text message (SMS) functionality next month. In a phased approach, we will start by sending SMS messages to unregistered

attentive young black groupmates using laptop while preparing for exams with anonymous teacher

New messaging feature for appointment management

Organisations can use Patients Know Best (PKB) more easily for appointment management. Our new appointment messaging feature lets patients request changes to their appointments quickly

COMMITTING TO ACCESSIBILITY

At Patients Know Best we want everyone to be able to use the application easily, so we are committed to meeting Web Content Accessibility Guidelines. These guidelines define how to make web content more accessible to people with disabilities.

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