Patients Know Best embarks on its first German deployment

Tübingen University Hospital has become the first hospital in Germany to roll out Patients Know Best to patients. Germany is the fourth European country to use PKB after Ireland, the Netherlands and the UK (PKB’s home).

Initially a pilot programme, Tübingen’s pediatric gastroenterology unit will be using Patients Know Best to help families and children with intestinal failure better manage their conditions.
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Saying goodbye to paper records

The following article was originally posted on The Hippocratic Post where they blog on the worlds medical stories. The original post can be found here “Saying goodbye to paper records” and was posted on 3rd August 2016. In the post Dr Sanjay Gautama wrote the following;


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Pharma Times: Does the patient know best?

PKB’s Dr Lloyd Humphreys, vice president for business development talks to Pharma Times magazine about how the system is working across the world. A great write-up which includes the following: “The actual concept behind PKB is intuitive enough to make you wonder why there aren’t more platforms like it in the healthcare industry,” indeed so!

Do patients know best – Published in PharmaTimes magazine – July 2016

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Delphi Medical case study: From dependence to freedom

The leading independent provider of substance misuse services in the UK, Delphi Medical first partnered with PKB in 2014 to give their patients control of their own medical records. Patient-controlled medical records have helped Delphi patients receive continuous and improved quality of care. Moreover, on an individual level, giving patients access to their medical records empowers them and provides them the ability to actively control their lives.  

Dr. John Richmond, co-founder of Delphi Medical, explains.

We want to get to the stage where we have a dialogue with our patients through Patients Know Best – that’s our ultimate aim. We want them to ask questions and interact with us because when that happens, that means they are taking an active role in their lives and are on the journey from dependence to freedom.

Delphi will be rolling out PKB to 200+ patients a year.

Read the case study for details on how Delphi Medical uses PKB and contact us if you have questions.

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“Profit-with-purpose businesses” report features PKB

Today I came across the Profit-with-purpose businesses: Subject paper of the Mission Alignment Working Group. This was written by the The Global Social Impact Investment Steering Group (GSG), which was established in August 2015 as the successor to the Social Impact Investment Taskforce, established by G8.

I was pleased to read that it featured Patients Know Best. PKB is certified as a B Corporation (part of the first group to be certified in the UK) and was previously recognised by Ashoka, the National Lottery and UnLtd as a social enterprise. UnLtd recognised and funded us as a social enterprise from our founding in 2008.

The report features PKB in the beginning as part of exploring profit-with-purpose businesses as a new sector:

To take an example, Patients Know Best (PKB) is a health informatics start-up which puts health data in the hands of the patients rather than selling it on, and which brings together all the data from different clinics and social care agencies to improve the lives of people with complex conditions. By not selling patients’ data, PKB restricts its revenue potential compared with its competitors, but it is confident that this commitment is socially valuable in protecting patients’ interests. PKB is the kind of venture than needs to move fast if it is not to be outrun by purely commercial competitors with no commitment to putting patients first. As a high-risk digital start-up, only equity investment can provide realistic risk-adjusted returns to investors. To offer equity, it needs a pro t-distributing legal structure – and to offer trust to its clients and investors, it needs to show it is fully committed to its social model. PKB is now a multiple award-winning growth venture, and an exemplar of the kind of pro t-with- purpose business which this report is all about. For more information on the way PKB embeds its social mission through its contracts, see Annex C.

Case Study 7 has more details

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Surrey and Sussex trust are using PKB with 3200 IBD patients to transform patient care

At Surrey and Sussex, healthcare professionals are transforming care for IBD patients by integrating PKB with the hospital’s Cerner Millennium electronic patient record. Along with specialists nurses, the new technology is helping patients manage their diseases at home and avoid A&E visits.

Dr. Azhar Ansari, the project lead and consultant gastroenterologist at Surrey and Sussex calls this “our Gutenberg moment in healthcare”.

Using Patients Know Best and our specialist nurses, we have been able to create safe patient pathways that can support people using tablet-based treatment. We started with 60 patients on tablets and now have 700. This is a significant saving to the NHS.

If a patient needs a blood test, we can order it here, create a pdf and send this to the Patients Know Best record so the patient can get the test done at his or her GP. The results are shared via Patients Know Best so everyone knows the result.

We have the full article below. If you want to learn more, please contact us. Continue reading