Planning for scale: How might social ventures build scalable models that will fly

Today UnLtd have published their first report with findings from their research on the 25 social enterprises they had chosen for their Big Venture Challenge.

BMJ article: Patients must have control of their medical records

The cover of the British Medical Journal includes my article titled “Patients must have control of their medical records”: Imagine an elderly patient with heart disease,

Teaching clinicians how to conduct online consultations

An article about recent funding for the good folks at Breakthrough reminded me of the importance of the teaching that we give to clinicians at our customer sites.

Guide to Health Records Access highlights Patients Know Best

The charity Patient Information Forum has published a great report teaching clinicians the principles of giving patients access to their medical records. Page 16 summarises

Belgium conference: Electronic health record, which role for the patient?

Today I spoke at Belgium’s national conference, organised by the Federal Public Service. I was the second speaker in the first session, titled Giving direct access to

Using posters to teach patients about patient-controlled records

The relative of one of our employees saw this poster when in clinic the other day: We were pleasantly surprised to hear about this, because

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