Richard Smith is the Chair of Patients Know Best and was also the editor of The BMJ until 2004. This blog has also been published on The BMJ.
Removing support for Internet Explorer (IE) 9 & 10
From this week the PKB web application will no longer support Internet Explorer versions below 11. We had previously removed support for version 8. We
Organisations can now personalise their email notifications
It is now possible for organisations to add custom text or a logo to the email notifications sent by Patients Know Best (PKB) to their
Order repeat prescriptions using Patients Know Best
NHS England reported that 99.5% of GP practices in England currently allow prescription ordering online, resulting in 2 million transactions each month. Later this year,
SwiftQueue integrates appointment booking into PKB patient-held record
SwiftQueue and Patients Know Best are now integrated. Patients at hospitals using both platforms can now change or cancel SwiftQueue appointments directly from the Patients
A new way to check your HL7 code information
Organisation Administrators for PKB customers can now view and download their organisation’s HL7 v2 code information. This means you can always check what values PKB
