Your new PKB lab results page

We’ve made significant changes to the PKB lab results page (Health > Laboratory) because we believe the new layout is better for patient safety. Instead of only displaying the latest test result without showing the date of when it was taken, we are now displaying an overview of test results. This overview is beneficial for two reasons. Continue reading

PKB’s journey to B Corp Certification

The B Corporation has one clear aim; to use the power of business to solve social and environmental problems. This is a movement that began in the US where, by law, companies must put profitability ahead of any other facet of their business, including mitigating adverse effects on society and the environment. The B Corp movement allowed companies to declare that they want social and environmental responsibility to be just as paramount as their bottom line.  As the movement prepares to launch in the UK, PKB has joined the cause at the leading edge, becoming a Founding UK B Corp.

As we are going through our application I can see how this is the perfect time for PKB to be taking on this initiative and working toward accreditation.The B Corp Impact Assessment is thorough, taking note of our environmental impact, pay structures and transparency as well as our contributions to wider society and innovation. As the PKB team starts to grow with new staff and new deployments, I know that the B Corp best practices and accreditation will help us to maintain the feeling of being one inter-connected team. B Corp will put in place practices that will help PKB to scale whilst continuing to support its workforce, in order to continue the hands-on and personalised service PKB has delivered from it’s inception.

By becoming a B Corp, PKB will be recognised amongst other socially conscious companies such as Ben & Jerry’s and Patagonia, and already when we tell our partners we are pursuing B Corp certification, they recognise what this accreditation represents and the processes and practices that must be in place in order to achieve this. Right now we are busy writing a “to do list” of actions for the coming year influenced by the Impact Assessment; the first aim is to receive our B Corp Certification and to stand up at the September B Corp UK launch event and encourage other companies to follow suit.

Our CEO Mohammad was recently interviewed as part of the B Corp UK promotions, and here you can listen to him explain what joining B Corp UK means to him

Important privacy policy updates

We’ve just made two important updates to our privacy policy.

  • Data storage: Because we’re expanding globally with many data centers in multiple countries, we have updated the policy that clarifies how we comply with the security laws in different countries. Click on the link above to read more about our data storage update.
  • Children’s medical records: While we maintain the principle that the patient, who is able to consent, controls the data and the sharing of the information, a child’s record is different. The child is not the owner of his medical record but the parents may not be either. We have put in place a policy that allows for the child, at age 16, and his family physician or pediatric team to review and decide who should have access to the medical record. This can include the family physician or social care staff assigned to the child as part of a court order or carers that have parental responsibility. We updated this policy to reflect the feedback we got from our pediatricians. Click on this link to be taken directly to the policy.

Welcome Abertawe Bro Morgannwg University Health Board (ABMU)

PKB is excited to welcome Abertawe Bro Morgannwg University Health Board (ABMU) and their Dermatology department at Singleton Hospital, Swansea to the PKB community. We are delighted to be working with the patient members at Skin Care Cymru – who have supported the scheme – and to announce our first dermatology deployment and our first site in Wales.

Skin Care Cymru

ABMU logo

As a result, patients can now work with the dermatology team to access care plans, contact their clinicians and monitor their symptoms easily using PKB. They can also easily access their medical record in Welsh by going to the language bar at the bottom of any PKB page.

We have also made images easier to see in the ‘discussions’ page. Instead of having to download an image attachment, you can click on it to display the image in a new browser. Continue reading

Patients Know Best scoops the top prize at European eHealth Awards

This month we’re thrilled to announce that Patients Know Best has been named overall winner at the eHealth Competition, a European-wide initiative to find the best eHealth solutions across the continent.

Part of eHealth Week and endorsed by the European Commission, the eHealth Competition is the largest and most prestigious event of its kind anywhere in Europe.

The judges unanimously handed Patients Know Best the overall ‘Champion’ prize of the event in recognition of its commitment to patient care and healthcare innovation.

Founder and CEO of Patients Know Best Dr Mohammad Al-Ubaydli said:

We’re delighted to be nominated overall winner of the eHealth Competition and to be recognized for our thought leadership in the field of patient-controlled records. We’re expanding fast and we hope to bring our patient-controlled solution for healthcare management to more hospitals and medical organisations across Europe.

The competition final took place at the Kipsala International Exhibition Centre in Riga, Latvia.

To find out more about the event, click here.

Screen Shot 2015-05-28 at 2.58.17 PM

Rare Genomics Institute and their Amplify Hope Initiative

Whether it’s finding new ways to engage global communities of patients in particular disease areas or providing better community healthcare, we at Patients Know Best are always astounded by the variety of projects our partners take forward which utilize the strength of patient-controlled medical records.

The important work done by our partners deserves to be showcased to the wider PKB community around the world and to generate conversation and collaboration across countries, communities and disease specialties.


Rare Genomics Institute (RGI) is an international nonprofit organization whose mission is to help families pursue personalized research projects for diseases not otherwise studied. They provide a cutting edge research network of technologies, physicians and scientists to families via crowdfunding capabilities. Continue reading

We’re Hiring!

We are changing the way personal health is managed, making people’s lives easier, and opening up a multi-billion pound market in the process. We’ve built an impressive digital platform to help patients and clinicians share medical data online that is being used in the UK and abroad.

We are expanding and we are looking for people to join us in our adventures.

If you are entrepreneurial, passionate about healthcare and thrives on challenges, you might consider these positions: Continue reading