Freezing access to a child’s medical record

Now available, a professional can temporarily remove access to the child’s medical record by the child and their carers. This is useful during investigations into the safety of the child where a party with access to the record may be harming the child. While frozen the child cannot log into their record and the carers cannot access the child’s record.

To do so, a professional needs to click on the patient’s medical record. If the patient is under the age of 18, there will be a “Freeze record” button that will remove access to the child’s record. To reverse this, click on the “Unfreeze record” button that will be on the same screen.


For more information about how PKB handles children’s medical records and more details on freezing access to a child’s medical record, click here.

One comment

Leave a Reply