Mass registration of patients with token-based API

PKB is providing an API for decryption tokens. This allows mass registration of patients by letter-printing companies, patient kiosk vendors and hospital IT departments.

The faster an organisation registers patients the faster the return on investment. The new API allows registering patients without needing face-to-face appointments. Instead the registration details for patients can go to each patient’s home using automatically generated letters from the institution’s existing database about the patient.

Here are the steps:

  1. The organisation creates a record for their patient as they normally do. At scale this usually means the HL7 APIs with A28 / A31 messages. The organisation can immediately send data to populate the record, for example with laboratory test results and clinic appointments.
  2. Any user with decryption rights to this patient’s record can use the new PKB Rest API call to generate a patient-specific unique user id and decryption token for that record. For example a hospital can create a letter to send to the patient’s home with the ID and token.
  3. The recipient of the letter uses ID and token to start registration on the PKB web site.
  4. For security, PKB tests the registering user’s knowledge of the patient’s date of birth.
  5. The patient enters their email address and password.
  6. The patient can now log into the PKB web site to see their data and send messages to their clinical team.

We are testing the API with select customers and partners for go-live in August. If you would like to be part of the early testing, please contact us.

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