Coronavirus message for patients booking GP appointments in Patients Know Best

Over the past week, NHS England has declared a Level 4 Major Incident in regard to the potential for patients who could have or could be carrying Coronavirus to be able to book a GP appointment. Patients Know Best is supporting the public health response by following NHS England’s request to put notifications on our GP appointment booking page. That means, from 13th February, the ‘Book appointment’ and ‘Confirm appointment’ pages will show this warning:

Book appointment page
Confirm appointment page

This warning reads:

Please do not book a GP appointment or attend your GP Practice if you’ve visited or travelled through mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan, or Thailand and have symptoms of cough, fever or shortness of breath within 2 weeks of returning, or if you have symptoms of cough, fever or shortness of breath after being in contact with someone with a confirmed case of coronavirus. Please call NHS 111 instead.

You can read more about coronavirus on NHS.UK.

This is a message from Public Health England and NHS England & Improvement.

If you have any questions about this warning or any other functionality, please get in touch with the PKB team

For the latest information and advice on the Coronavirus outbreak, please see the information issued on GOV.UK.

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